SUBMIT A CLAIM

How to submit a warranty claim.

To make a warranty claim you must provide one of the following forms of identification:

  1. Central States order number.
  2. Installer contact information.
  3. Manufactures mark (click for details).

Once we have these details we will validate the metal panels were manufactured by Central States and that the problem is an issue we will cover. If we cannot determine that we manufactured the material we will not process a claim. If we determine it is our material but the issue is not covered under the warranty we will not process the claim. In either instance we will contact you to let you know the outcome.

When you are ready to proceed with a claim, please fill out the form below.

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CLAIM ISSUE

What is the issue you are having?
Where is the issue located?
Commentsprovide any other details you might have regarding the issue.
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Upload a photo of your issue.Turn your camera flash off when capturing black light images.
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PRODUCT & INSTALLATION DETAILS

Has your warranty been registered?
Central States Order Number
Physical address where the roofing/siding product is installed
City
Zipcode
Installation DateWhen were your panels installed?
Who installed your metal panels?Installer Business Name
Installer Phone Number

OWNER DETAILS

Building Owner First Name
Building Owner Last Name
Building Owner Phone Number
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