FIND A DISTRIBUTOR

CentralLink
  • Products
    • Metal Panel Products
      • Panel-Loc Plus
      • Panel-Loc
      • Horizon-Loc
      • M-Loc
      • R-Loc
      • BarnMaster
      • Central Span
      • Central Seam Plus
      • Central Snap
      • Central-Loc
      • CD 2000
      • 5V
      • 7.2 Panel
      • Precision-Loc Soffits
    • Industries Served
      • Residential Comparison
      • Agricultural / Recreational Comparison
      • Commercial Comparison
      • Architectural Comparison
    • Buildings
      • Centra Series Bolt-Up Buildings
      • Central States Metal Buildings
      • Central Storage Works
      • Red Iron
  • Homeowner Resources
    • Visualizer
    • Gallery
    • Find a Distributor
    • Download Literature
    • Learn About Trim Components
    • Residential Roofing Brochure
    • Residential Panel Comparison
    • How To Choose Quality Metal
    • CentralGuard
    • Energy Savings
    • Warranties
      • Warranties
      • Frequently Asked Questions
      • Submit a warranty claim
    • Frequently Asked Questions
    • Care & Maintenance
  • Distributors/Contractors
    • Visualizer
    • CentralLink
      • Learn About CentralLink
      • CentralLink Guide
      • Sign Up for CentralLink
      • CentralLink Log-In
      • CentralLink Log-In Mobile
    • Marketing Resources
    • Marketing FAQ
    • CentralGuard
    • Paint Color Codes
    • Research and Testing
    • MSDS
    • Warranties
      • Warranties
      • Frequently Asked Questions
      • Submit a claim
    • Seamer Rental
      • Quality Roof Seamer
      • D.I. Roof Seamers
    • Central States Metal Buildings
    • Central Storage Works
    • Centra Series Bolt-Up Buildings
    • Care & Maintenance
    • Apparel Store
      • Central States
      • Metal Central
  • About Us
    • News
    • About Us
    • Leadership
    • Contact Us
    • Locations Map
  • Careers
    • Join a company that cares
    • Operations
    • Drivers Apply Here
    • Professional
    • Apply today
  • Products
    • Metal Panel Products
      • Panel-Loc Plus
      • Panel-Loc
      • Horizon-Loc
      • M-Loc
      • R-Loc
      • BarnMaster
      • Central Span
      • Central Seam Plus
      • Central Snap
      • Central-Loc
      • CD 2000
      • 5V
      • 7.2 Panel
      • Precision-Loc Soffits
    • Industries Served
      • Residential Comparison
      • Agricultural / Recreational Comparison
      • Commercial Comparison
      • Architectural Comparison
    • Buildings
      • Centra Series Bolt-Up Buildings
      • Central States Metal Buildings
      • Central Storage Works
      • Red Iron
  • Homeowner Resources
    • Visualizer
    • Gallery
    • Find a Distributor
    • Download Literature
    • Learn About Trim Components
    • Residential Roofing Brochure
    • Residential Panel Comparison
    • How To Choose Quality Metal
    • CentralGuard
    • Energy Savings
    • Warranties
      • Warranties
      • Frequently Asked Questions
      • Submit a warranty claim
    • Frequently Asked Questions
    • Care & Maintenance
  • Distributors/Contractors
    • Visualizer
    • CentralLink
      • Learn About CentralLink
      • CentralLink Guide
      • Sign Up for CentralLink
      • CentralLink Log-In
      • CentralLink Log-In Mobile
    • Marketing Resources
    • Marketing FAQ
    • CentralGuard
    • Paint Color Codes
    • Research and Testing
    • MSDS
    • Warranties
      • Warranties
      • Frequently Asked Questions
      • Submit a claim
    • Seamer Rental
      • Quality Roof Seamer
      • D.I. Roof Seamers
    • Central States Metal Buildings
    • Central Storage Works
    • Centra Series Bolt-Up Buildings
    • Care & Maintenance
    • Apparel Store
      • Central States
      • Metal Central
  • About Us
    • News
    • About Us
    • Leadership
    • Contact Us
    • Locations Map
  • Careers
    • Join a company that cares
    • Operations
    • Drivers Apply Here
    • Professional
    • Apply today

Can I register my warranty?

Yes, you may choose to register your warranty online. We offer an optional online registration process to help you with record-keeping, but it is not required. Registering your warranty online may help with processing a warranty claim in the future. Failure to register your warranty online does not diminish your warranty rights. Additionally, registering your […]
    Read More

Why is there rust forming between my wainscot and sidewall panels?

Panels and trim are subject to staining and premature rusting in conditions where moisture accumulates causing the exposed panel edge to stand in water. This may happen at the wainscot, head trim, base angle, or rat guard due to improper installation.
    Read More

Is fading covered in my warranty?

Fade is warrantied on Ultra, Prime, and Standard product models. Fade is not warrantied on thrifty panels. Remember, your metal roof is going to be exposed to years of harsh sun and elements. Eventually, the elements will affect your paint finish by either making it a lighter shade (fading), or causing it to become less […]
    Read More

What is paint adhesion?

Adhesion means the paint we apply to your metal panels is going to stick to the steel core. Central States warrants that the color-coated finish applied to our steel roofing and siding panels will not crack, check, peel, or lose adhesion. This does not include minute fracturing, which may occur in proper fabrication of the […]
    Read More

Is there a warranty issue if DripX is used next to existing fanfold insulation?

If replacing only part of your roof, you should not mix fanfold insulation and DripX. These products are not the same and serve different purposes. Fanfold is a type of foam insulation often used under siding. There should not be any issues installing metal panels over fanfold, however you may need an additional vapor barrier.  […]
    Read More

I live near the coast, will salt water damage my panels?

Maybe. Warranties are not valid on properties located 1,500 or fewer feet from a salt water environment. Central States does not warrant or guarantee claims arising from damage to panels due to exposure to salt and salt water, water spray, corrosive or harmful chemicals (whether solids, liquids or gases), airborne containments, hail, or other agents […]
    Read More

Why do my panels have little specs of rust on them?

It sounds like your contractor may have improperly cut your panels during installation. Steel shavings or particles from sawing sparks may become embedded in the painted surface if your contractor uses a saw to cut your material and does not brush away the metal shavings.
    Read More

Is installation covered in my warranty?

No, the warranty does not cover installation. Our warranty covers the finish of the paint and the rust-blocking substrate that covers the steel core. If you have an installation issue, including leaking or aesthetics, please contact your installer to ask about their installation warranty.
    Read More

Can I transfer my warranty when I sell my home?

Warranties are issued to the original owner, at the time of installation, of the structure where the materials are originally installed. Warranties are non-transferable and non-assignable after one year from the date of install. The original homeowner may transfer the warranty to a new homeowner within the one year period after installation. In the case […]
    Read More

I bought a home that already had a metal roof, does it have a warranty?

Warranties are issued to the original owner, at the time of installation, of the structure where the materials are originally installed. Warranties are non-transferable and non-assignable after one year from the date of install. The original homeowner may transfer the warranty to a new homeowner within the one year period after installation. In the case […]
    Read More
Page 1 of 212
FREQUENTLY ASKED QUESTIONS
FAQ Home
Categories
  • Care
  • Claim
  • Color Selection
  • Contractor Disputes
  • Insurance/Protection
  • News and Press
  • Spray Foam Insulation
  • Uncategorized
  • Warranty
Tags
Acquisitions and Mergers care Central States Chad Ware claim cleaning color selection contractor contractor issue culture Employee-Owners ESOP fade fire resistance Hispanic impact resistance installation insurance lifetime Louisville Metal Mexico News NFBA paint paint codes roofing Spray Foam Insulation UL 790 UL Class 4 warranty
Scroll
©2022 Central States Manufacturing, Inc.  |  Terms and Conditions  |  Privacy Policy  |  Transparency in Coverage