We are here to help with any questions you might have. Below you will find a list of our most commonly asked questions. If you don’t find the answer, shoot us a message on our contact form and we will get back with you.
FREQUENTLY ASKED QUESTIONS
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WARRANTY
- What is a warranty?
- How do I get a warranty?
- Can I register my warranty?
- Do I have to register my warranty online?
- Can I transfer my warranty when I sell my home?
- I bought a home that already had a metal roof. Do I have a warranty?
- What’s the difference between lifetime and standard?
- Why do my panels have little specks of rust on them?
- Why is there rust forming between my wainscot and sidewall panels?
- I live near the coast, will salt water damage my panels?
- Is there a warranty issue if DripX is used next to existing fanfold insulation.
- What is paint adhesion?
- Is fading covered in my warranty?
- Is installation covered in my warranty?
CLAIMS
SPRAY FOAM INSULATION
- Can I use spray foam insulation directly on the underside of metal roofing with open decking?
- Can I use spray foam insulation on solid decking under metal roofing?
- Can I use spray foam insulation directly to the underside of metal roofing before it is installed?
- Will my warranty be voided if I use spray foam insulation?