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  • Products
    • Metal Panel Products
      • Panel-Loc Plus
      • Panel-Loc
      • Horizon-Loc
      • M-Loc
      • R-Loc
      • BarnMaster
      • Central Span
      • Central Seam Plus
      • Central Snap
      • Central-Loc
      • CD 2000
      • 5V
      • 7.2 Panel
      • Precision-Loc Soffits
    • Industries Served
      • Residential Comparison
      • Agricultural / Recreational Comparison
      • Commercial Comparison
      • Architectural Comparison
    • Buildings
      • Centra Series Bolt-Up Buildings
      • Central States Metal Buildings
      • Central Storage Works
      • Red Iron
  • Homeowner Resources
    • Visualizer
    • Gallery
    • Find a Distributor
    • Download Literature
    • Learn About Trim Components
    • Residential Roofing Brochure
    • Residential Panel Comparison
    • How To Choose Quality Metal
    • CentralGuard
    • Energy Savings
    • Warranties
      • Warranties
      • Frequently Asked Questions
      • Submit a warranty claim
    • Frequently Asked Questions
    • Care & Maintenance
  • Distributors/Contractors
    • Visualizer
    • CentralLink
      • Learn About CentralLink
      • CentralLink Guide
      • Sign Up for CentralLink
      • CentralLink Log-In
      • CentralLink Log-In Mobile
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    • Marketing FAQ
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    • Paint Color Codes
    • Research and Testing
    • MSDS
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      • Frequently Asked Questions
      • Submit a claim
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  • Careers
    • Join a company that cares
    • Operations
    • Drivers Apply Here
    • Professional
    • Apply today

How do I file a claim?

Claims must be made in writing or by filling out a claim form on our website within 30 days after the discovery of the defect. The notice to Central States shall include adequate identification of the material involved, the nature of the claimed defect, date of installation, date of shipment, and order number or installer name and phone number. Failure of the claimant to provide such information in the time provided shall be deemed as a waiver of the claimant’s rights herein. Central States shall have an additional 30 days to inspect the Central States steel roofing and siding panels before any further action shall be taken.

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