How do I file a claim?

Claims must be made in writing or by filling out a claim form on our website within 30 days after the discovery of the defect. The notice to Central States shall include adequate identification of the material involved, the nature of the claimed defect, date of installation, date of shipment, and order number or installer name and phone number. Failure of the claimant to provide such information in the time provided shall be deemed as a waiver of the claimant’s rights herein. Central States shall have an additional 30 days to inspect the Central States steel roofing and siding panels before any further action shall be taken.