Check your warranty for specific issues which are not warrantied. Common questions about fade, rust, and installation are addressed on our frequently asked questions page. If you believe the issue is covered under your warranty, you can submit a claim by clicking here and following the instructions. You will be required to provide the physical address where the metal is installed, your contact information, and either the Central States order number, or the installer name and phone number. We will follow up with you once we have looked into the claim.